Intelligent Computer Aided Dispatch

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Intelligent Computer Aided Dispatch System™

iCAD™ is an intelligent computer aided dispatch designed specifically for fire departments and call centers. The system provides total accountability for the dispatch center. It saves you time and effort with automated address search, box cards, and dispatching. Supports multiple departments.

Why iCAD?

Key Features

The Intelligent Computer Aided Dispatch System is the perfect solution for any dispatch center. iCAD is an NFPA 1220 Class 1 System:

Improve response time
Take the guesswork out of dispatching
Improve productivity and performance
Reduce human errors
Maintain better control over the system
Share dispatch functions between workstations
Scale the system easily

911 String Parsing
Automated Search
Detailed Manual Search
Incident Management
Box Card Management
Equipment Management
Reporting
Network Ready
Customizable for Your Operation

Product Highlights


Manage all incident related activities from a single intuitive screen. Use Box Card and Call Type profiles to assign apparatus either automatically or manually.
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Automatically locates records in your database using the 911 string information. Advanced manual search functions to quickly locate the proper address when needed.
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Unit status alarms use pre-defined profiles. Notifies the operator when a unit doesn't respond in a timely manner, or if they have been on scene too long.
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Easy to use print features to quickly print reports for the center and stations. Advanced print functions for detailed periodic reports.

Please fill out the inquiry form for more information about iCAD.