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Software
In today's business environment, relentless competition requires increasingly complex
solutions. Businesses must exploit emerging business opportunities by rapidly adopting new technology, including Web-based solutions.
Our application development and systems integration services offer consulting and delivery expertise in end-to-end systems integration and custom application development. Our services are designed to drive innovation and expansion into new marketplaces while reducing overall costs.
We assist clients with the design, build and management aspects of their transformation to
fully computerized environment. This includes
multi-platform options, integration of new and emerging technologies, and leveraging open standards. Our primary goal is to help position our clients for long-term success.
We assist clients in optimizing return on investment (ROI) in their packaged applications by decreasing the costs associated with implementing and managing them. We help reduce costs by streamlining processes and providing application package expertise as needed. We work with our clients to build a stable application environment and implement processes with defined service levels, enabling them to better predict
- and potentially reduce - the costs associated with implementation of their packaged applications.
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Provides a broad range of specialized skills and resources -- on demand
- Enables quicker upgrades and enhancements
- Provides consistent, reliable support and training for end users
- Delivers services at predictable costs and defined levels for a potentially higher ROI
- Hi-Tech knowledge and best practices
- Implementation and post implementation support
- Technical support (hardware, software, system
administration)
- Project support (upgrades, integration with new packages, new development)
- User support (help desk support, troubleshooting)
- Training and development
- Program management
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Microlead has professional consultants to work with you to help increase the business value you derive from packaged applications. In addition,
our services include overall program management and project support for upgrades,
or integration with new applications.
Hardware
Plan, deploy, optimize and manage your complex IT infrastructure
The need for a reliable, scalable, available and security-rich IT infrastructure has never been more critical to the success of your organization. Our comprehensive set of services can help you optimize your IT investments, improve performance, achieve availability objectives and avoid costly problems.
Infrastructure and Systems Management is a company-wide, consultative approach to help you manage
server-centric, desktop and network environments. The services encompass the entire lifecycle, from assessment, strategy and design, to implementation and operational services. We have the expertise, proven methodologies and tools to help you manage your IT investments, improve operations and performance, and deliver business results.
We will help you maximize your existing investments in computer hardware. Key services we provide:
- Documentation of existing systems, along with simple, standardized policies and procedures to manage IT assets.
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Cleanup and streamlining of systems to reduce crashes and lost user productivity.
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Providing specifications and timeframes to upgrade critical assets, matching current and future applications to the equipment.
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Training for users to get the most out of the existing systems.
Networking
As the world's marketplace continues to expand and increasingly rely on Internet technology
- wired and wireless, the network infrastructure has become a mission-critical component of
a successful business. Today's business and technological advances require a responsive network infrastructure that is designed to control your costs and reduce risks to your business while enabling you to seize new business opportunities. The people of
Microlead Networking Services can help you. We can help you plan, deploy, optimize, manage and run your network infrastructure
regardless of its complexity and of your organization's size. We can assist in your efforts to:
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Achieve business viability.
Manage complexity.
Maintain a competitive edge.
Microlead Networking Service offers:
- Integrated, industry-focused solutions to business and IT problems.
- Solutions addressing business transformation, cost efficiency,
and flexibility concerns.
- Flexible terms and conditions, ranging from project
engagements to ongoing services engagements.
- Single accountability and real-world experience for services.
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We work with some of the best companies in the business
- such as Cisco Systems and LinkSys - each providing infrastructure technology that allows
Microlead to deliver proven, flexible, and reliable solutions.
Whatever your networking needs are, Microlead is ready to work with you.
Web
design
Microlead provides a complete range of Internet services. We help you build a web new site or update an existing one, obtain ISP (connection) and IPP (hosting) services as needed, and implement E-Business and E-Commerce functions.
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Steps to establish an Internet presence:
- Obtain a physical connection to the Internet from an local Internet service provider (ISP).
- Register a domain name (www.yourcompany.com).
- Create a web site, which is a series of pages that describe your firm, products and services.
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Host your site. This makes your pages accessible via the web.
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E-commerce adds the ability to use a shopping cart along with a payment processing.
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Integrate your marketing activities (on-line and off-line) in a comprehensive strategy.
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Microlead will help you with each
of these steps to achieve a sophisticated and effective Internet
presence.
In addition to internet presence,
you should consider the advantages of using
web-based application to manage your business. Using a web-based
application can dramatically reduce the cost of maintenance,
connectivity and infrastructure.
Technical
Support
Downtime costs you and your customers. Hardware and application maintenance is critical to keep your systems running at peak performance. Unplanned interruptions shouldn't impact your business.
Microlead can be available 24x7 to keep your systems running. Services can
be customized to fit your needs for continued system availability.
Options include service upgrades for in-warranty machines, extended maintenance for post-warranty, experienced technicians and extensive parts distribution. You may also use
Microlead services to help address your maintenance and support costs through design/build of a stable application environment and implementation of processes with defined service levels.
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Microlead Technical Support Services provide comprehensive hardware and software support, such as hardware and software implementation and installation; operational support; data center planning and support.
Technical support services are also designed specifically to support your installations of
Microlead hardware and software, and Microsoft® products.
Perhaps your needs require ways to reduce application development and maintenance costs? We provide a range of services to help implement your value improvement strategy.
Microlead strategic problem solvers offer you best-of-class support.
Microlead answers calls 24x7, with onsite technical support. Designed to protect you during in-warranty and post-warranty periods,
Microlead Services are designed to fit your business needs.
Security
This team designs and delivers the security architecture and infrastructure necessary to build trusted electronic relationships between
your employees, business and trading partners and customers. Particular attention is paid to four major requirements: identity, data integrity, threat management and security
policy.
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Our solutions are among the most comprehensive for a small business:
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Assessment and planning services analyze current security and privacy controls and propose solutions for improvements.
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Architecture and design services provide the policies, standards and overall security architecture.
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Implementation services identify the best technology solutions, build prototypes and perform the integration and test activities required to bring solutions securely online.
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Management services monitor ongoing activity and respond accordingly.
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We have proven these services can be delivered quickly and consistently to meet
the client's requirements.
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